Terms and Conditions

KUDOS Driving Instructor Training

Last updated: July 2026

1. Introduction

These Terms and Conditions govern the provision of driving instructor training services by KUDOS Driving Instructor Training ("we", "our", "us") to individuals ("you", "your", "the Student").

By booking, purchasing or attending any training course, lesson or service provided by KUDOS Driving Instructor Training, you agree to be bound by these Terms and Conditions.

KUDOSDIT is a trading name of SX Training Ltd

These Terms comply with applicable UK consumer legislation, including the Consumer Rights Act 2015.

2. Our Details

KUDOS Driving Instructor Training

Trading Office:

11 Earls Hall Parade
Prince Avenue
Southend-on-Sea
Essex
SS2 6NW

Email: kudosDIT@yahoo.co.uk

Website: www.kudosdit.co.uk

3. Definitions

For the purposes of these Terms:

ADI means an Approved Driving Instructor registered with the Driver and Vehicle Standards Agency (DVSA).

DVSA means the Driver and Vehicle Standards Agency.

Course means any instructor training course, lesson, workshop, online learning, assessment, mock test or other training service supplied by us.

Student means the individual purchasing or receiving training.

Training Vehicle means any vehicle supplied for training purposes.

4. Our Services

We provide professional training and support to individuals wishing to qualify as Approved Driving Instructors (ADIs) in Great Britain.

Services may include:

  • ADI Part 1 preparation
  • ADI Part 2 practical driving tuition
  • ADI Part 3 instructional ability training
  • Standards Check preparation
  • Continuing Professional Development (CPD)
  • Mock examinations
  • Refresher training
  • Educational workshops
  • Online learning materials
  • One-to-one coaching

We reserve the right to amend course content where necessary to reflect changes in DVSA guidance or legislation and/or clients needs.

5. Booking and Acceptance

A booking is confirmed only when:

  • we receive your completed booking;
  • any required deposit or payment has been received; and
  • we confirm acceptance of your booking.

We reserve the right to refuse any booking where appropriate.

6. Course Fees

Course fees are those published or quoted at the time of booking.

Unless agreed otherwise:

  • deposits are payable in advance;
  • outstanding balances must be paid before training commences; and
  • all prices are stated in Pounds Sterling (£).

Where payment plans are offered, they form part of a binding agreement.

Failure to maintain agreed payments may result in suspension of training.

7. Student Responsibilities

Students agree to:

  • provide accurate information;
  • attend lessons punctually;
  • hold the appropriate driving licence where required;
  • inform us of any medical condition affecting training;
  • behave respectfully towards instructors and other students;
  • follow reasonable safety instructions;
  • comply with all legal requirements during training;
  • not be under the influence of medication that impedes driving, alcohol, or drugs.

We reserve the right to terminate training where behaviour places safety at risk.

8. Cancellations by Students

You may cancel a lesson by providing at least 48 hours' notice.

Where less than 48 hours' notice is provided, we reserve the right to charge the full lesson fee.

Failure to attend a booked lesson without notice will normally result in the lesson being forfeited.

Where a course consists of multiple sessions, missed sessions may not be refundable.

9. Cancellation by Us

Occasionally we may need to cancel or rearrange training due to:

  • instructor illness;
  • adverse weather;
  • vehicle breakdown;
  • emergencies;
  • circumstances beyond our reasonable control.

Where possible, we will offer an alternative appointment.

If we are unable to provide the service within a reasonable period, you may receive a refund for the affected session.

10. Training Vehicles

Where we provide a vehicle:

  • it must be used responsibly;
  • smoking or vaping is prohibited;
  • students must comply with instructor directions;
  • deliberate or reckless damage may result in liability for repair costs.

Students remain responsible for any offences committed whilst driving.

11. DVSA Examinations

We prepare students for DVSA examinations but cannot guarantee:

  • examination success;
  • qualification as an ADI;
  • registration by the DVSA; or
  • employment following completion of training.

Examination bookings are generally made directly with the DVSA unless otherwise agreed.

DVSA examination fees are separate from our training fees unless expressly included.

12. Training Standards

We will use reasonable care and skill in providing our services.

Progress depends upon many factors including:

  • previous driving experience;
  • aptitude;
  • preparation;
  • attendance;
  • private study; and
  • commitment.

Individual results will vary.

No guarantee is given that any student will qualify within a particular timescale or after a specified number of training hours.

13. Refunds

13.1 General

KUDOS Driving Instructor Training aims to provide high-quality training and excellent customer service. If you are dissatisfied with any aspect of your training, please notify us as soon as possible so we have the opportunity to resolve the matter.

13.2 Consumer Cancellation Rights

Where you purchase training online, by telephone or away from our trading premises, you may have cancellation rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Unless an exemption applies, you have the right to cancel your contract within 14 calendar days of entering into the agreement.

13.3 Immediate Commencement of Services

If you request that training begins during the 14-day cancellation period, you expressly agree that:

  • training may commence immediately;
  • if you subsequently cancel within the cancellation period, you will pay for any training already provided; and
  • once training has been fully completed, your cancellation rights will end.

13.4 Deposits

Unless otherwise agreed in writing:

  • deposits secure your booking;
  • deposits are non-refundable if you cancel after training has been scheduled;
  • where we cancel the course and cannot offer a suitable alternative, your deposit will be refunded in full.

13.5 Training Packages

Where training is purchased as a package:

  • unused sessions are generally non-transferable;
  • partial refunds will only be considered where required by law or where exceptional circumstances apply;
  • completed lessons cannot be refunded.

13.6 Promotional Offers

Discounted courses, promotional offers and special packages may have additional terms which will be explained at the time of booking.

14. Payments

Payment may be accepted by:

  • bank transfer;
  • debit or credit card (where available);
  • other payment methods agreed by us.

Payment must be made by the due date shown on your invoice or payment agreement.

Where payment is made by instalments, you remain liable for the full agreed course fee.

Failure to maintain instalment payments may result in training being suspended until your account is brought up to date.

15. Late or Non-Payment

If payment is overdue, we reserve the right to:

  • suspend future training;
  • refuse further bookings;
  • withhold completion certificates or references;
  • recover any reasonable costs incurred in collecting unpaid sums.

Persistent non-payment may result in legal proceedings to recover outstanding fees.

16. Attendance and Punctuality

Students are expected to arrive on time for all booked sessions.

Where you arrive late, your lesson may still finish at the scheduled time so as not to inconvenience other students.

Repeated lateness may affect your overall progress and could result in future bookings being declined.

17. Student Conduct

Students are expected to conduct themselves professionally at all times.

You must not:

  • behave aggressively or abusively;
  • use threatening or discriminatory language;
  • attend training under the influence of alcohol or illegal drugs;
  • smoke or vape in any training vehicle;
  • deliberately distract the instructor while driving.

We reserve the right to terminate any lesson immediately if your behaviour compromises safety or prevents effective training.

No refund will normally be provided where a lesson is terminated due to unacceptable conduct.

18. Fitness to Drive

You are responsible for ensuring that you are legally entitled and medically fit to drive.

You must immediately inform your instructor if:

  • your driving licence changes;
  • you receive a driving disqualification;
  • you develop a medical condition affecting your ability to drive;
  • you begin taking medication which could impair your driving.

Failure to disclose relevant information may result in the cancellation of training.

19. Alcohol, Drugs and Medication

Training will not be provided where we reasonably believe that you are impaired by:

  • alcohol;
  • illegal drugs;
  • misuse of prescription medication; or
  • any substance affecting safe driving.

The instructor's decision is final in matters concerning road safety.

20. Mobile Phones and Recording

For safety reasons, mobile phones should not be used whilst driving unless legally permitted.

Students may not record lessons, conversations or training sessions without the prior agreement of the instructor.

Likewise, KUDOS Driving Instructor Training will not record lessons except where necessary for training, safeguarding, insurance or legal purposes and, where required by law, with appropriate notice.

21. Training Materials

Any manuals, handouts, presentations, videos, online resources or other learning materials supplied remain our intellectual property unless otherwise stated.

Students are granted a personal, non-transferable licence to use these materials solely for their own learning.

Materials must not be:

  • copied;
  • reproduced;
  • sold;
  • shared online;
  • distributed to third parties;
  • used for commercial purposes,

without our prior written permission.

22. Intellectual Property

All course content, branding, logos, documents, lesson plans, presentations, teaching methods and website content remain the property of KUDOS Driving Instructor Training or our licensors.

Nothing within these Terms transfers ownership of our intellectual property to you.

23. Confidentiality

Both parties agree to keep confidential any personal, commercial or sensitive information obtained during the course of training unless disclosure is:

  • required by law;
  • necessary for regulatory purposes;
  • authorised by the other party.

This obligation continues after training has ended.

24. Complaints Procedure

We are committed to providing a professional and courteous service.

If you are dissatisfied, you should first raise your concern with your instructor so that an informal resolution can be attempted.

If the matter cannot be resolved, complaints should be submitted in writing by email to:

kudosDIT@yahoo.co.uk

Please include:

  • your name;
  • contact details;
  • dates of training;
  • details of your complaint;
  • the outcome you are seeking.

We aim to acknowledge complaints within five working days and investigate them fairly and promptly.

25. Certificates and Completion

Where a course includes a certificate of attendance or completion, this confirms only that training has been undertaken.

It does not:

  • guarantee success in DVSA examinations;
  • certify professional competence;
  • guarantee employment; or
  • represent approval by the DVSA unless expressly stated.

26. References

Any references provided by KUDOS Driving Instructor Training are given in good faith based upon our professional opinion.

We accept no responsibility for decisions made by prospective employers or third parties relying upon such references.

27. Third-Party Services

From time to time we may recommend:

  • books;
  • online learning platforms;
  • insurance providers;
  • finance providers;
  • vehicle suppliers; or
  • other organisations.

These recommendations are provided for convenience only.

We are not responsible for the products or services supplied by third parties and any contract entered into with them is solely between you and that third party.

28. Changes to Training

We may reasonably amend course content, lesson structure, teaching methods or training materials where necessary to:

  • reflect changes in legislation;
  • comply with updated DVSA guidance;
  • improve training quality;
  • maintain safety standards.

Such changes will not materially reduce the overall quality of the service purchased.

29. Suspension or Termination

We reserve the right to suspend or terminate training where:

  • fees remain unpaid;
  • you repeatedly fail to attend lessons;
  • your behaviour places others at risk;
  • you provide false information;
  • continuing the training relationship becomes unreasonable.

Where appropriate, we will explain the reasons for our decision.

Termination does not affect any rights or obligations that have already arisen before the agreement ends.

30. Data Protection

30.1 Our Commitment

KUDOS Driving Instructor Training is committed to protecting your privacy and handling your personal information responsibly in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable data protection legislation.

30.2 Information We Collect

Depending on the services you receive, we may collect and process the following information:

  • Your name, address and contact details.
  • Date of birth.
  • Driving licence details where relevant.
  • Payment and billing information.
  • Course booking information.
  • Training records and lesson notes.
  • Examination progress.
  • Email correspondence and telephone records.
  • Emergency contact details where appropriate.
  • Any information you voluntarily provide relating to medical conditions or accessibility requirements that may affect your training.

We will only collect personal information that is necessary to provide our services or where required by law.

30.3 How We Use Your Information

We may process your personal information to:

  • administer bookings;
  • provide instructor training;
  • arrange appointments;
  • communicate with you regarding your course;
  • process payments;
  • maintain training records;
  • comply with legal or regulatory obligations;
  • improve our services;
  • deal with complaints or disputes;
  • protect our legal rights.

We will only process your information where we have a lawful basis for doing so.

30.4 Marketing Communications

We will only send marketing communications where permitted by law.

You may opt out of receiving marketing emails at any time by contacting us or using the unsubscribe facility provided in our communications.

Service-related communications regarding your training or bookings will continue where necessary.

30.5 Sharing Information

We will not sell your personal information.

Information may be shared where necessary with:

  • payment providers;
  • professional advisers;
  • insurers;
  • IT service providers;
  • cloud storage providers;
  • regulatory authorities;
  • law enforcement agencies where legally required.

All third parties are expected to protect your information appropriately.

30.6 Data Security

We maintain reasonable technical and organisational measures to safeguard personal information against:

  • unauthorised access;
  • accidental loss;
  • misuse;
  • disclosure;
  • destruction.

Although we take appropriate precautions, no electronic system can be guaranteed to be completely secure.

30.7 Data Retention

We retain personal information only for as long as reasonably necessary to:

  • provide our services;
  • comply with legal obligations;
  • resolve disputes;
  • enforce contractual rights.

Records are securely deleted or destroyed when no longer required.

30.8 Your Rights

Subject to applicable law, you have the right to:

  • request access to your personal information;
  • request correction of inaccurate information;
  • request deletion where appropriate;
  • restrict processing;
  • object to certain processing activities;
  • receive your information in a portable format where applicable;
  • withdraw consent where processing is based upon consent.

Requests should be made using the contact details provided within these Terms.

30.9 Data Breaches

If a personal data breach occurs that is likely to result in a risk to your rights and freedoms, we will respond in accordance with our legal obligations, including notifying the Information Commissioner's Office (ICO) and affected individuals where required.

30.10 Privacy Policy

Further information regarding how we process personal information is available in our separate Privacy Policy, which forms part of our overall commitment to data protection but does not form part of this contract.

31. Website Use

Where you use our website, you agree not to:

  • interfere with its operation;
  • attempt unauthorised access;
  • upload malicious software;
  • misuse contact forms;
  • copy website content without permission.

We reserve the right to restrict access where misuse occurs.

32. Website Availability

Whilst we aim to ensure our website is available at all times, we cannot guarantee uninterrupted access.

Maintenance, technical issues or circumstances beyond our control may occasionally affect availability.

33. Accuracy of Information

We make reasonable efforts to ensure information published on our website is accurate.

However, information relating to:

  • DVSA requirements;
  • examination procedures;
  • fees;
  • legislation; and
  • government guidance

may change without notice.

Students should always refer to the DVSA for official examination requirements.

34. Limitation of Liability

Nothing within these Terms excludes or limits liability where it would be unlawful to do so, including liability for:

  • death or personal injury caused by negligence;
  • fraud or fraudulent misrepresentation;
  • any rights which cannot legally be excluded under consumer legislation.

Subject to the above, our total liability for any claim arising from our services shall be limited to the total fees paid by you for the specific training giving rise to the claim.

We shall not be liable for:

  • indirect or consequential losses;
  • loss of earnings;
  • loss of business opportunity;
  • loss of reputation;
  • examination failure;
  • inability to obtain ADI registration;
  • delays caused by the DVSA or third parties.

35. Force Majeure

We shall not be responsible for delays or failure to perform our obligations where caused by circumstances beyond our reasonable control, including:

  • severe weather;
  • flooding;
  • fire;
  • pandemics;
  • government restrictions;
  • industrial disputes;
  • vehicle failure;
  • road closures;
  • illness;
  • power or telecommunications failures.

Where possible, affected training will be rearranged.

36. Notices

Any formal notice under these Terms should be sent by email or post using the contact details published by KUDOS Driving Instructor Training.

Notices sent by email will normally be deemed received on the next working day.

37. Assignment

Your booking is personal to you and may not be transferred to another individual without our prior written consent.

We may transfer our rights or obligations where this does not adversely affect your legal rights.

38. Variation of Terms

We may amend these Terms from time to time to reflect:

  • changes in legislation;
  • regulatory requirements;
  • improvements to our services;
  • operational changes.

Updated Terms will be published on our website.

Changes will not affect bookings already confirmed unless required by law.

39. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

40. Waiver

Failure by either party to enforce any provision of these Terms shall not constitute a waiver of that provision or any other right.

41. Entire Agreement

These Terms, together with any written quotation, booking confirmation and our Privacy Policy, constitute the entire agreement between KUDOS Driving Instructor Training and the Student.

No verbal statement or representation shall vary these Terms unless confirmed in writing.

42. Governing Law

These Terms are governed by the laws of England and Wales.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

43. Contact Details

If you have any questions regarding these Terms and Conditions, please contact:

KUDOS Driving Instructor Training

Trading Office
11 Earls Hall Parade
Prince Avenue
Southend-on-Sea
Essex
SS2 6NW

Email: kudosDIT@yahoo.co.uk
Website: www.kudosdit.co.uk

Acceptance of these Terms

By booking or undertaking training with KUDOS Driving Instructor Training, you confirm that you have read, understood and agree to be bound by these Terms and Conditions.

These Terms apply to all bookings unless otherwise agreed in writing.